Returns & Exchanges
At Anekke, we want you to be completely in love with your new storyteller accessories, which is why we offer a flexible 30-day return policy for all unworn items in their original packaging. Whether you have changed your mind or need a different style, our process is designed to be as seamless and magical as our collections.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original dust bag and box, ensuring all tags are attached, and include the printed return authorization form inside.
Ship It Back
Affix the prepaid shipping label provided in the portal to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing